Privacy Policy for Helping Hands Tax Experts
Effective Date: January 1, 2025
1. Introduction
Helping Hands Tax Experts ("we," "our," or "us") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services, including communication via email and text message. This policy complies with applicable laws and regulations, including those specific to the state of Texas.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, address, email address, phone number, Social Security Number, and other identifying information.
- Financial Information: Tax documents, income details, deductions, and other related financial data necessary for tax preparation and filing.
- Communication Information: Records of our communications with you, including emails and text messages.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide tax preparation, filing, and consultation services.
- To communicate with you about your tax filings, updates, and other relevant information.
- To comply with legal obligations and regulatory requirements.
4. Communication via Email and Text Message
We may communicate with you through email and text messages to provide updates, reminders, and important information related to your tax services. By providing your email address and phone number, you consent to receive such communications. You may opt out of these communications at any time by contacting us or following the unsubscribe instructions in our messages.
5. Data Protection and Security
We implement a variety of security measures to protect your personal information, including:
- Encryption of sensitive data during transmission and storage.
- Regular security assessments and updates to our systems.
- Restricted access to personal information to authorized personnel only.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained from any third parties.
6. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services, comply with legal obligations, or protect our rights. We may share your information with:
- Government agencies for tax filing and compliance purposes.
- Third-party service providers who assist us in delivering our services, under strict confidentiality agreements.
7. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections or updates to your information.
- Withdraw your consent to receive communications.
- Request the deletion of your personal information, subject to legal and regulatory requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@helpinghandstaxexperts.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.